Building a Smart Auto-Responder for FAQs
This article is co-authored with Lalitha Duru and Avneesh Sharma. Generally, humans need answers to their questions efficiently and accurately. For...
What is UX Writing? Lessons from Writing for an Enterprise SaaS Product
It’s been over 6 months since I’ve started writing for a B2B enterprise product — CleverTap. Having earlier been in the...